1. How long will my order take to arrive?

We aim to dispatch all orders within 1-2 business days. Delivery times vary depending on your location, but you can expect your order within 3-5 working days for UK deliveries. International orders may take a little longer, typically between 7-10 days depending on the destination.

2. How much is delivery?

We offer free standard delivery on all UK orders over £50! For orders under £50, our delivery starts from just £5.99. We also offer next-day delivery within the UK for a small additional charge.

3. Can I track my order?

Yes, once your order has been dispatched, we’ll send you a tracking number so you can monitor its progress. You can easily track your parcel through our delivery partners' websites.

4. Do you deliver internationally?

Yes, we do! We offer international shipping to a wide range of countries. Shipping costs will be calculated at checkout based on your location. Please note that international delivery times may vary.

5. What if I’m not home when my delivery arrives?

If you're not home, our delivery partner will leave a card with details on how to rearrange delivery or pick up your parcel from a nearby location. If you live in a building with a secure entry, please ensure your address and contact details are up to date to avoid any delays.

6. Can I change my delivery address after placing an order?

Once an order is confirmed, it’s usually processed quickly, and we may not be able to make changes to the delivery address. However, if you need to change something, please contact us as soon as possible, and we’ll do our best to assist you.

7. My order hasn’t arrived, what should I do?

If your order hasn’t arrived within the estimated delivery time, please get in touch with us. We’ll check the status of your parcel and ensure it reaches you as quickly as possible.

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We want you to love your purchases! If you’re not completely happy with your order, we offer easy returns within 14 days of receiving your items. Please make sure they are unworn, with all tags attached. For exchanges, simply follow our return instructions and place a new order.

We offer a wide range of sizes to ensure everyone can find something they love! Our sizes typically range from XS to XXL. We recommend checking out our size guide to find the best fit, but feel free to reach out if you need more advice!

We include care instructions on each product’s label to help you get the most out of your garments. Generally, we recommend gentle washing at low temperatures to preserve the colour and fabric, but check individual care labels for specific items.

We’re sorry if this happens! Please contact us within 7 days of receiving your item, and we’ll arrange for a replacement or refund. We carefully inspect every item before dispatch, but if an issue arises, we’re here to help.